Asset
Our asset management consists of asset register, integration with repairs & maintenance and reporting for 3-year and 10-year asset management plan that complies with NSW regulation. All recurring services such as annual asset checks, and regular asset repairs are easily…
Client / CRM
Managing clients have never been easier with VillageMaster. This module keeps you up-to-date with the latest contact profile, correspondence, reminders and list of property inspections detail so that reporting is always at your finger tips. You can manage your clients…
Resident
VillageMaster manages residents residing within a village or independently living in their own unit. Residents are associated with a ILU so that couples and carers linked together but managed independently. Records are kept separate so that activity participations, contact associates…
Maintenance
This module tracks repair history of ILU or work area within a village. Staff and residents are able to lodge maintenance request through their mobile phone and a maintenance worker receives and processes that request seamlessly using mobile devices such…
Survey & Forms
Survey module provides a powerful way of obtaining a feedback from customers. VillageMaster offers a survey mechanism for customers to directly fill in using a web browser, or a staff member using a iPad. The survey mechanism is very flexible…
Event / Activity
You can manage events and activities easily with VillageMaster Event module. Residents and clients can participate in an event organised by staff member by purchasing a ticket or registering an interest of participation. Event registration and subsequent attendance is (optionally)…
Incident
Managing incidents is never been easier with VillageMaster incident and reporting system. This function leverages the existing registration of residents, visitors, staff and properties within the village so that you don’t have to re-type the detail again and again. Incident…
Volunteer
Volunteers are essential group of people in many organisations especially in a non-profit organisation. VillageMaster Volunteer function keeps everything you need in a volunteer such as contact details, certificate of currencies, business units and roles within the unit. Staff and…
Guest Book
Electronic guest book is a convenient way of registering new and not-so-new guests entering our facility. VillageMaster guest book function remembers everyone entering the premises and their hosts so that we can satisfy any requirements of knowing who else is…
Evacuation
Resident emergency evacuation function is available through the Event module. The Event module extracts the most recent resident and guest list and prepare a fire evacuation procedure for the fire warden to scan at the nominated evacuation point. There are…